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An I also hate useles bloody banks |
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VincceH (10:30 3/10/2008)
VincceH (11:02 3/10/2008)
VincceH (12:27 3/10/2008)
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VinceH |
Message #108467, posted by VincceH at 10:30, 3/10/2008 |
 Lowering the tone since the dawn of time
Posts: 1600
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As a part of the Soft Rock Software empire, I have an account in Euros.
For next week, I need Euros in cash.
On Monday, I rang the bank and enquired about withdrawing cash from my Euro account using my cheque book at my branch (I have no plastic for it) - which they said I could. So I transferred funds into the account so that there was more than enough.
This morning, I went to the bank to withdraw those Euros.
"We can't do that" they told me, "Because we aren't set up to process a Euro cheque."
FOR FUCKING FUCK'S FUCKING FUCKED UP SAKE! 
Now I've got to ring the pillocks and try to sort something out. |
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VinceH |
Message #108468, posted by VincceH at 11:02, 3/10/2008, in reply to message #108467 |
Lowering the tone since the dawn of time
Posts: 1600
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And look at what happened to the topic because of this stupid bloody 'd' key on this laptop, as mentioned in the other thread.
BAH!
(And the 'c' is going like it, too!) |
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VinceH |
Message #108469, posted by VincceH at 12:27, 3/10/2008, in reply to message #108467 |
Lowering the tone since the dawn of time
Posts: 1600
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So much for HSBC being "the world's local bank", then.
I now have my Euros - yay for that, but this is what happened:
I rang the bank after I wrote the above message, and they said I had to go to a branch that had a foreign exchange and could handle Euros. Okaaaaay... AFAIK the branch I use falls into that category, but they suggested another local(ish) branch.
So I go there.
Luckily, at that branch the girl I spoke to just happened to be one who knew the score, and how to get me the Euros, because what I was told on the phone was wrong - as was what my usual branch said earlier: they could have done this just as easily as she did.
Basically, the procedure is to ring the bank and *order* the Euros; they'd be debited1 from my nominated account (the Euro one) and either delivered to the bank of my choosing (in fact, they'll receive notice that I'll be collecting Euros and counting them out of those they 'sell' over the counter) or delivered directly to me2.
So what that helpful lass did was sort out my order there and then, and provide me with the cash out of the Euros they hold for the public to buy.
So, given that I rang the bank to find out how to get my Euros, it's a little less than impressive that they didn't know I needed to ring them to order those Euros.
Bloody muppets.
1. What's the betting they've actually sold me the Euros in Sterling, and debited the Sterling value from the account with a commission for the change of currency from the Euros held to the Sterling used to buy the Euros? I'll know when the amount hits the account.
2. Avoiding being sent Euros in cash, and the paying of hefty fees if I'm sent them by cheque, is the reason I have the account in the first place. It's all one big fucking joke, really, isn't it?
WHY CAN'T WE JUST JOIN THE EURO AND GET RID OF ALL THESE PROBLEMS! |
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